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Articles

Emotional Intelligence Articles

Juneteenth and Emotional Intelligence

June 20, 2022:  I am proud to be a member of TalentSmart, an organization that is celebrating the U.S. federal holiday of Juneteenth.  On June 19, 1865, a group of enslaved people in Galveston, Texas learned that the institution of slavery had ended two and a half years prior with the signing of the Emancipation Proclamation by President Abraham Lincoln. Read More

3 Most Common EQ Mistakes Teams Make

May 18, 2022:  When Dr. Jean Greaves and I set out to write our recent book on teams and emotional intelligence, we started with a review of the substantial amount of data TalentSmartEQ had collected over the last decade in our work with teams. We analyzed the data from the hundreds of teams (and thousands of team members) who took our team emotional intelligence assessment. Read More

Team Articles Round Up

May 9, 2022:  For almost two decades we have trained and coached people on their emotional intelligence. This framework and set of skills can help individuals recognize and understand the role emotions play in their work life and better still, to be more intentional about their impact on people and work. Read More

How the Golden Arches is Showing Off Their EQ!

Apr 27, 2022:  It may seem simple…a major fast-food restaurant asking for feedback about your experience.  But the latest initiative by McDonalds takes it a step further…an emotionally intelligent step further. Read More

Emotional Intelligence – Myths & Misconceptions

Apr 11, 2022:  Daniel Goleman’s seminal work came out in 1995. However, with a newfound focus in 2022 on what it means to be human at work, there is a lot being written and discussed and we thought it might be helpful to dispel some myths and misconceptions about the topic. Read More

EQ & Parenting – Not for the Faint of Heart

Mar 28, 2022:  Parenting is hard. Conventional wisdom holds that no one is quite ready to be a parent until it happens, then we learn as we go. As rewarding as this is, it can be challenging, if not downright terrifying, at times. Read More

Spring Forward

Mar 23, 2022:  Could it really happen?  Daylight Savings time permanent? No more 4:30pm darkness in the winter? It’s been talked about before and now the biggest move to date has happened. Read More

An Emotional Punch

Mar 16, 2022:  During the traditional postgame handshake between two college basketball rivals, tempers boiled over between Michigan and Wisconsin head coaches. Michigan Coach Juwan Howard, in particular, lost control of his emotions, and struck one of the assistant coaches. Read More

The 3 Things Your Employees Need Right Now

Mar 14, 2022:  As a kid, the only motivation I needed was a free personal pan pizza from Pizza Hut.  I would lean back in that red pleather booth and proudly present my report card to the waiter and a free pizza would arrive right on cue. Read More

The Future of Work

Feb 23, 2022:  Across America, organizations are grappling with the COVID-19 induced labor shortage that has now been coined the Great Resignation. Labor reports show that in September of 2021 alone, 4.3 million Americans handed in their resignations. Read More

Emotional Intelligence in Action

Feb 17, 2022:  Have you recently seen in the media an athlete, doctor, nurse, parent, police officer, politician, or veteran talk about the emotional impact of navigating the complexity of life and work? Read More

EQ for Peak Performance – “Faster, Higher, Stronger”

Feb 7, 2022:  It was 97 degrees on the Astroturf at the Olympic Stadium in Seoul, South Korea, the score tied 2-2, a penalty corner shot opportunity with 23 seconds left on the game clock. Read More

Using Emotional Intelligence to Be Intentional

Feb 2, 2022:  I took a yoga class last week and at the end of the session the instructor turned off the lights and told us to take 2 minutes in savasana, a big part of almost every yoga tradition and commonly used to end a session, with a focus on relaxation and integration. Read More

Why EQ People Get Vulnerable More Often

Jan 24, 2022:  I will never forget how my writing professor opened up my first grad school class with a vulnerable story about her book writing process. Read More

All-Stars and Coaches Favorites

Jan 10, 2022:  A year’s worth of EQ articles can teach us a lot. We can see, based on real world comments and feedback, what articles made an impact. Read More

EQ Can Help You Foster Workplace Culture

Dec 24, 2021:  Many organizations talk to their leaders about “creating workplace culture.” Some talk about it in the context of hiring, training, or values. Others in terms of work ethic, resilience, or “synergy.” Read More

How EQ Can Power Better Decision-Making

Dec 13, 2021:  Several years ago, an article on decision-making and hockey went viral because it turned a core piece of hockey strategy on its head. Read More

Harnessing EQ: A Lesson from Football Players

Nov 29, 2021:  A lot of football players practice ballet, including Hall of Famers Lynn Swann and Herschel Walker. Of course, being good at ballet does not in and of itself make someone good at football. Read More

8 EQ Strategies Developed 2,000+ Years Ago

Oct 22, 2021:  How can the 2000-year-old teachings of Stoic philosophers help you improve your EQ, a concept popularized just 30 years ago? Read More

9 Ways to Build Your Grit

Oct 22, 2021:  What’s the best way to show up every day feeling motivated and fresh? How do successful people maintain motivation, stay strong in the face of failure, and have the tenacity to “stick with it” for days, months, and years until they see their goals through? Read More

Why Good Employees Quit

Oct 11, 2021:  You can likely remember at least one moment when a good employee left your organization. It stings. It hangs a dark cloud over morale, makes other employees question their own future, and sends everyone scrambling to cover their work. Read More

How Emotionally Intelligent People Conquer their Fears

Sep 27, 2021:  For our ancestors, fear came in obvious forms: a bear, a steep cliff, a fire. Fear warned them of life and death dangers, instructing them to stay safe by fighting, fleeing, or freezing. Read More

How to Choose and Use an EQ Mentor

Sep 13, 2021:  If you’re like most people, you don’t already know how to improve on the things you struggle with. That’s why you struggle with them in the first place. Take emotional intelligence (EQ) for example. Read More

3 Creative Ways to Boost Your Virtual Team’s EQ

Aug 23, 2021:  Is remote work globalizing talent and opening up new possibilities, or is it stifling creativity and collaboration? As with many things in life, the answer lies somewhere in the middle. There are new and exciting possibilities with virtual work. Read More

How to Avoid A Disastrous Hire

Aug 9, 2021:  Sometimes a candidate does seemingly everything right throughout the hiring process, only to become a completely destructive force in the organization. Their experience, knowledge, and intelligence all appear to be perfect, and in interviews they offer no obvious red flags. Read More

Change Your Food to Change Your Mood

Jul 26, 2021:  Bad moods sap our energy, and if we aren’t careful, they can hurt our ability to focus, make decisions, and manage our relationships. TalentSmartEQ’s data on nearly two-million people shows that highly emotionally intelligent people excel at managing their bad moods to minimize harm and stay effective, but managing a bad mood saps energy from everyone while good moods energize. Read More

EQ and Navigating New Work Environments

Jul 13, 2021:  As organizations reopen in varying ways and to varying degrees, one feeling is universal: Uncertainty. In a massive survey of remote workers during the pandemic, 33% of employees and 50% of employers reported increased productivity. Read More

The Importance of Self-Awareness: Moods vs Emotions

Jun 29, 2021:  Two people are getting on the bus at the same time from the same stop: Marge and Adita. As they go up to the door, the driver does something bizarre. He hits the “door close.” Read More

7 EQ Strategies For A Smooth Return To The Office

Jun 17, 2021:  Social skills are like muscles: you use them, or you lose them. That’s why as more people get vaccinated and offices start to reopen, people are reporting that they feel socially rusty, anxious, awkward, and even socially hungover. Read More

8 Habits of Highly Adaptable People

May 25, 2021:  Adaptable people have a way of making everything look easy: They’re calm while everyone else is overwhelmed, they’re quick to embrace change and make the most of it, and when the stakes run high, they always seem to rise to the occasion. Read More

3 Types of People That High EQ Teams Rely On To Succeed

May 12, 2021:  Picture a sales team that performs highly and gets along well, but they ruffle so many feathers in the process that they actually become more of a problem than a dream team. To succeed, they repeatedly create extensive last-minute work for other teams. Read More

How EQ Prevents Accidents and Increases Production

Apr 27, 2021:  At Toyota manufacturing plants, a cord is placed in each assembly line for anyone to pull at any time to stop the line for safety, errors, or broken parts. The system is simple–anyone who observes something that seems “off” can and should pull the cord. Read More

How to Build Organizational Buy-in for EQ

Apr 13, 2021:  Convincing leaders, resource decision makers, or an entire organization to invest in emotional intelligence development (EQ) is a daunting yet worthwhile challenge. Read More

3 Ways Highly Effective Teams Handle Conflict

Mar 30, 2021:  In a team environment, conflict is inevitable. Some conflicts are more minor like what time to hold a meeting, who is going to take lead on that dreaded data entry project, or where to order lunch. Read More

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