Managing Challenges with EQ
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Managing Challenges with EQ

Managing Challenges with EQ

(For Managers and Leaders)


Research shows that intelligent and hard-working managers and leaders often struggle to lead individuals and teams due to lack of emotional intelligence (EQ) skills. The World Economic Forum cited that emotional intelligence is one of the ten most required skills for managers and leaders in the future workforce.


We believe that great managers and leaders must have the ability to perceive emotions accurately, harness the power of emotions, understand the causes of emotions and effectively manage emotions. An emotionally-intelligent manager or leader is in the position to make a positive difference in their organizations —not to hold and use power.


We believe you have the technical know-how and high intelligence and are fully engaged with the work process for major initiatives. Still, you may not have highly-developed EQ skills to figure out how your people reject work priorities that prevent your team from achieving organizational goals.


This program is about utilizing emotional intelligence skills with customized strategies designed to help you resolve complex challenges in the workplace.

Features & Design

  • Discover what EQ is and understand why it matters at work.
  • Measure EQ, and learn how to improve each of the four critical EQ quadrants.
  • Emotional Intelligence Competency Inventory Assessment for each participant.
  • Adopt proven strategies and best practices to lead others with EQ.
  • Action plan for continuous learning and self-development after the course ends.

Benefits & Outcome

  • Discover how well you know yourself, or how well you manage yourself, including your strengths and weaknesses.
  • Learn how to accurately read others’ emotions, and their individual needs, preferences, values and other aspects of diversity.
  • Understand one’s EQ challenges and focus on improving your interaction to achieve team objectives and organizational goals.
  • Learn how to broaden awareness of your EQ ability to manage challenges by incorporating self and others’ Emotion Management Strategic Model (EMS).
  • Using a customized PRUM framework to analyze emotions, gain awareness of others’ feelings, and understand the causes to resolve challenges.

Delivery & Pricing

This 1-day program is facilitated by a TalentSmartEQ certified consultant. Contact us for pricing.


This program is designed for people who want to use emotional intelligence to lead individuals and teams effectively in a business context. Brochure