Hiring for Emotional Intelligence

(For Human Resource & Hiring Managers)

Overview

Why do hiring managers seek people with high levels of emotional intelligence?

While IQ and technical competence will always be essential selection criteria for promotions and hiring decisions, such competencies do not predict who will emerge as a star performer or cause ‘big’ headaches. Traditionally, hiring decisions are primarily based on a person’s IQ and technical competence—without considering emotional intelligence. This could be why you notice so many companies are rife with cut-throat, toxic co-workers and bosses.

Research shows that it’s not a lack of technical expertise that leads to turnover, performance issues, stress claims, and morale problems; It’s the way people treat each other at work. Selecting an emotionally intelligent workforce addresses this important challenge. Each candidate who walks in your door has an EQ skill level that can be observed during interviews. Get the added expertise you need to spot these EQ skills in action during the interview before hiring decisions are made.

Over the years, Emotional Intelligence research provided key findings that offer organizations a competitive advantage in the marketplace if they adjust their hiring practices to screen for emotional intelligence.

Hiring for EQ offers insight into ensuring you bring in the right people and block those who will be destructive.

Features & Design

• Discover how Emotional Intelligence is used in the interview process.
• Explore what high and low EQ look and sound like at your organization.
• Practice the EQ interview questions that will reveal high or low EQ.
• Engage with EQ scenarios and solve real interview challenges shared by others.
• Craft custom EQ interview questions that fit your organization’s culture and ask them in role-plays.
• Learn how to gather additional EQ behavioral evidence outside of the formal interview.
• Discuss with your fellow participants how to use the EQ evidence to summarize and evaluate.

Benefits & Outcome

• Understand what EQ skills are and how to develop them.
• Spot evidence of high and low EQ throughout the entire interview process.
• Ask the right questions and dig below the surface.
• Listen and watch for clues in candidate responses and behavior
• How to spot candidates high in EQ.
• How to hone your radar for detecting evidence of low EQ behaviors to avoid toxic hires.
• How to identify and evaluate EQ skills both inside and outside of the formal interview to maximize a successful hiring process.
• How US Airforce saves $190m by screening applicants’ EQ.  Read More

Delivery & Pricing

This 1-day program is facilitated by a TalentSmartEQ certified consultant. Contact us for pricing.

Audience

Designed and developed by psychologists Dr. Travis Bradberry & Dr. Jean Greaves from Stanford and UCSD. This program is created for all hiring leaders and managers who wish to effectively hire Emotional Intelligent individuals for employment. Participants must have completed Mastering EQ Level 1. Brochure